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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maggie Gotthardt

Maggie Gotthardt

June 6, 2026

5  out of  5
rating by Maggie Gotthardt
"I have been very pleased with the service provided by Ana at State Farm. She is always quick to respond, helpful, and knowledgeable. It's reassuring to work with someone who genuinely cares about their clients and takes the time to address any concerns. Highly recommend State Farm!"
We responded:
"Hi Maggie! We're happy to hear you've had a wonderful experience with our office here in Newburgh. We look forward to serving you for your insurance needs. -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Betty Vasquez

June 5, 2026

5  out of  5
rating by Betty Vasquez
"Great experience . Amazing people ."
We responded:
"Thank you for sharing your feedback with us! We are always happy when customers have a wonderful insurance experience with us. -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Kristin Cheetsos

June 4, 2026

5  out of  5
rating by Kristin Cheetsos
"The entire staff in the office are friendly and helpful. They respond promptly to requests and emergencies. Highly recommend!"
We responded:
"Thank you for your 5-star review, Kristin! We're happy to help our customers in a timely manor. We look forward to serving you for years to come! -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Tina D.

June 4, 2026

5  out of  5
rating by Tina D.
"The State Farm office staff is friendly and helpful. We have been long term clients and Sheryl R. has covered all of our insurance needs and has been a pleasure to work with. I would highly recommend her!"
We responded:
"Thank you for the fantastic review, Tina! We are always here to help with your insurance needs here in Newburgh. Sheryl has been a wonderful member of our team from day 1! -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Alicia Reyes

June 3, 2026

5  out of  5
rating by Alicia Reyes
"I have been very satisfied with my car insurance company. They provide excellent customer service, respond quickly, and make the entire process stress-free. Their representatives are knowledgeable and genuinely care about helping their customers. I highly recommend them for anyone seeking dependable coverage and peace of mind"
We responded:
"Thank you for your kind review of State Farm Agent Susan Zaleski’s Team. We appreciate it and strive to continue providing excellent customer service! -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Velvet

June 3, 2026

5  out of  5
rating by Velvet
"The woman who helped me today was very pleasant and welcoming. Everything was fast and efficient. I always experience excellent customer service here."
We responded:
"Thank you for your kind review of State Farm Agent Susan Zaleski’s Team. We appreciate it! -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Johnetta Simmons

June 3, 2026

5  out of  5
rating by Johnetta Simmons
"We have been with Susan for close to 30 years. Always a pleasure to work with. House or cars , claims handled within 48 hours. Besides the fact they support Animal rescue! Win win!!!!"
We responded:
"Thank you for the fantastic review, Johnetta! We are always here to help with your insurance needs here in Newburgh. -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Claudia Martinez

June 3, 2026

5  out of  5
rating by Claudia Martinez
"Muy recomendable te ayudan y atienden muy bien y con mucha amabilidad"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. -Susan Zaleski, State Farm Agent, Newburgh, NY"
Profile photo of Eunice Manning

Eunice Manning

June 3, 2026

5  out of  5
rating by Eunice Manning
"The staff is always very pleasant, and amazing with their knowledge. And customer service is A one for me. And I'm so glad that I founded Miss. Susan and her wonderful staff."
We responded:
"Eunice, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Susan Zaleski’s Team—we are always here to help!"
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Elizabeth Sullivan

June 2, 2026

5  out of  5
rating by Elizabeth Sullivan
"Great job good service"
We responded:
"Elizabeth, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Susan Zaleski’s Team—we are always here to help! -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Ana Daphney

May 30, 2026

5  out of  5
rating by Ana Daphney
"La señorita Ana fue muy informativa en darme información en seguro para mi auto mi hogar y también para mi vida. Lamentablemente yo vivo en Virginia, pero definitivamente le di su tarjeta a mis familiares que viven aquí en Nueva York. Si la señorita es que trabajan con ella son igual a ella esa oficina es maravillosa"
We responded:
"¡Hola! Lamentablemente para nosotros, no te encuentras en NY ni en PA; sin embargo, nos alegró poder ayudarte de todos modos. Siempre que podamos contribuir a brindarte la información que necesitas para mantenerte protegido, lo consideramos un triunfo. ¡Gracias por tenernos en cuenta para tus familiares y amigos! —Susan Zaleski, Agente de State Farm, Newburgh, NY"
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Maria Peralta Luciano

May 29, 2026

5  out of  5
rating by Maria Peralta Luciano
"Susan is just so helpful and easy to work with! We have been with her for years!"
We responded:
"Hi Maria! We are thankful for your loyalty over the years. Thank you so much for sharing your feedback with us. We're lucky to have you as our customers! -Susan Zaleski, State Farm Agent, Newburgh, NY "
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Camilo Rivera

May 29, 2026

5  out of  5
rating by Camilo Rivera
"I want to express my gratitude for Susan and her team . Nothing but white glove service. My dad and I are grateful."
We responded:
"Hi Camilo- we are grateful for you and your dad being our customers! We're always glad to help you with your insurance needs, big or small. Please don’t hesitate to reach out anytime. -Susan Zaleski, State Farm Agent, Newburgh, NY"
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prada

May 29, 2026

5  out of  5
rating by prada
"Thank you Anna Vasquez for all your help with providing me a life insurance quote . Your services were greatly appreciated. Very professional and helpful."
We responded:
"Hi Prada! Thank you so much for your kind review! We’re glad we could help you with your life insurance quote and that you found our team professional and helpful. We truly appreciate your trust and the opportunity to assist you—please don’t hesitate to reach out anytime. -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Ardiana Cekici

May 29, 2026

5  out of  5
rating by Ardiana Cekici
"They are ALWAYS helpful and take care of business right away!!"
We responded:
"Hi Ardiana! Thank you so much for the 5-star review! We’re thrilled to hear our team is always helpful and able to take care of things quickly. We appreciate your trust and are happy to assist you again whenever you need us! -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Liz Rutch

May 28, 2026

5  out of  5
rating by Liz Rutch
"Ana was able to educate me on so many important aspects of different types of insurance. She was extremely friendly and helpful. So easy to work with."
We responded:
"Hi Liz! Thank you for the wonderful review! We’re so glad Ana took the time to educate you on your insurance options and made the process feel easy and comfortable. We truly appreciate your kind words and look forward to helping you anytime you need. -Susan Zaleski, State Farm Agent, Newburgh, NY "
Profile photo of Coleman E. Briggs Sr.

Coleman E. Briggs Sr.

May 20, 2026

5  out of  5
rating by Coleman E. Briggs Sr.
"I have been with Susan for 20+ years at State Farm. I was skeptical about insurance, but Susan made me a believer! Superior Service! They are a great group of people."
We responded:
"Hi Coleman! We have been happy to serve you for 20+ years, wow that's quite a long time! More importantly, we are happy to ensure you have the right insurance to fit your needs. Thank you for sharing your feedback. We look forward to the next 20! -Sue Zaleski, your State Farm Agent Newburgh, NY "
Profile photo of Luvon Canselo

Luvon Canselo

April 28, 2026

5  out of  5
rating by Luvon Canselo
"I aways have a pleasant time when I visit. All the workers are great!!!"
We responded:
"Hi Luvon! Thank you so much for your kind words! We’re thrilled to hear that you have always had a great experience with us. Our team works hard to provide solid customer service, and your feedback means a lot to us! -Susan Zaleski, State Farm Agent, Newburgh, NY "
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joseph champelli

April 24, 2026

5  out of  5
rating by joseph champelli
"Very fast response. Great rates!"
We responded:
"Hi Joseph! Thank you for your feedback- we appreciate you taking the time to leave us a 5 star review! We're glad we could help you with a quick turnaround. -Susan Zaleski, State Farm Agent, Newburgh, NY "
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Karl Smith

April 7, 2026

5  out of  5
rating by Karl Smith
"clean, welcoming, supportive and very knowledgable insurance professional dedicated to providing top notch client service. They answer all inquiries and find solutions for the client. ive been with them for more than two decades and never needed or wanted to switch firm."
We responded:
"Hi Karl! We're so happy you came into the office to review your insurance with us. Thank you for your feedback- we always aim to be supportive, knowledgeable, and professional! Here's to the next two decades. -Susan Zaleski, State Farm Agent, Newburg, NY"
Profile photo of Kelly Light

Kelly Light

March 13, 2026

5  out of  5
rating by Kelly Light
"I have been with them for over ten years now and have never had any issues. Their rates are very reasonable, and everyone in their office if friendly, professional and helpful. I highly recommend using them for your insurance if you want a personal relationship and dependable service."
We responded:
"Hi Kelly! We pride ourselves on our customer service- thank you so much for calling attention to it! We are always happy to help you with your insurance needs. -Susan Zaleski, State Farm Insurance Agent, Newburgh, NY"
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Timothy Lee

March 12, 2026

5  out of  5
rating by Timothy Lee
"Walked in with a family member to update their home/auto policies. All of our questions/concerns were heard and answered to our complete satisfaction. We never felt rushed or unheard. Sheryl, the office manager, as well as the entire agency gets 5 stars in addition to our thanks and gratitude."
We responded:
"Hi Timothy! We're so happy to hear about your experience with our office. Sheryl has been with our team for nearly 30 years and she was happy to help you. We look forward to continuing to serve you for years to come! -Susan Zaleski, State Farm Insurance Agent, Newburgh, NY"
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Kayla Wolven

March 4, 2026

5  out of  5
rating by Kayla Wolven
"Excellent service from start to finish! The agents are knowledgeable, responsive, and truly go above and beyond for their clients. They made everything easy to understand and were always available when I needed help. I’m very grateful for their support and highly recommend them to anyone looking for reliable insurance."
We responded:
"Thank you for your positive feedback about our office, Kayla! We are happy to have you as a customer at Susan Zaleski's State Farm insurance office! --Susan Zaleski, State Farm Insurance Agent, Newburgh, NY"
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Rocio Chip Silva

February 25, 2026

5  out of  5
rating by Rocio Chip Silva
"Always so attentive and respond very quickly to my text messages. They make it so convenient to get in contact with the agents."
We responded:
"Hi Rocio! We're so glad that you find us attentive to your insurance needs! The texting feature for our office is great- it helps us keep in contact with our customers throughout the day. Thank you for choosing us for your insurance needs! -Susan Zaleski, State Farm Insurance Agent, Newburgh, NY"
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Jessica Gorman

February 14, 2026

5  out of  5
rating by Jessica Gorman
"Wonderful experience! Excellent customer service! Sincere, warm and caring Staff!"
We responded:
"Hi Jessica! Thank you so much for those wonderful compliments about our team here at Susan Zaleski's State Farm office. Dina was happy to help you and we look forward to serving you for years to come! -Susan Zaleski State Farm Agent, Newburgh, NY"