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Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Anavel Ortega

October 29, 2026

5 out of 5 rating by Anavel Ortega
"Honestly I didnt understand the importance of rentals insurance but Ana was so helpful with letting me know what options are available to me. So can't wait to follow up with that."
We responded:
"Thank you so much for your kind review! I'm so happy to hear that Ana took the time to explain the importance of renters insurance and help you better understand your options. We believe it's so important for our customers to feel informed and comfortable when making decisions about their coverage. I'll be sure to share your kind words with Ana! We look forward to helping you take the next step whenever you're ready! -Susan Zaleski, State Farm Agent in Newburgh, NY"
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Claudia Larios

October 28, 2026

5 out of 5 rating by Claudia Larios
"Anna was very helpful during the quote. process. She was very straightforward. I would definitely recommend them."
We responded:
"Thank you so much for your kind words and recommendation! I'm so happy to hear that Ana made the quoting process easy and straightforward for you. We truly appreciate you taking the time to share your experience and look forward to helping you again! -Susan Zaleski, State Farm Agent in Newburgh, NY"
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Coleman E. Briggs Sr.

October 27, 2026

5 out of 5 rating by Coleman E. Briggs Sr.
"I have been with Susan for 20+ years at State Farm. I was skeptical about insurance, but Susan made me a believer! Superior Service! They are a great group of people."
We responded:
"Hi Coleman! We have been happy to serve you for 20+ years, wow that's quite a long time! More importantly, we are happy to ensure you have the right insurance to fit your needs. Thank you for sharing your feedback. We look forward to the next 20! -Susan Zaleski, State Farm Agent in Newburgh, NY"
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J. Moo

October 26, 2026

5 out of 5 rating by J. Moo
"Sue Zalesky’s team has been kind, responsive, helpful and have gone above and beyond. If you’re looking for a State Farm office that actually cares, this is the one!

Update 10/26
⭐️⭐️⭐️⭐️⭐️

Susan Zaleski’s State Farm office on North Plank Road has a gem of an employee in Ana! I needed insurance at the last minute, and she had everything taken care of the same day, in less than an hour. She was prompt, courteous, professional, and genuinely caring throughout the entire process. That kind of personalized attention makes all the difference when choosing an insurance agency you can feel confident working with for years to come. Thank you, Ana, for such excellent service!"
We responded:
"Hi there! We are happy to be of service to you, like a good neighbor Ms. Moo! Thank you for taking the time to leave us a 5-star review, we so appreciate it. We hope to see you in the New Year! -Susan Zaleski, State Farm Agent in Newburgh, NY "
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Henry Smith

October 24, 2026

5 out of 5 rating by Henry Smith
"I got life insurance with another company, but Ana’s information, energy, and explanation of its importance were amazing. Thank you, Ana!"
We responded:
"Thank you so much for your kind words and 5-star review! We’re so happy to hear that Ana made such a positive impression with her knowledge, enthusiasm, and passion for helping families understand the importance of life insurance. While we didn’t earn your business this time, we’re truly glad Ana was able to help you make an informed decision. We appreciate you taking the time to recognize her and wish you all the best! -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Christine Cobb

October 22, 2026

5 out of 5 rating by Christine Cobb
"We’ve had a great experience with all our home, auto, and life insurance needs! Susan is knowledgeable, professional, and always makes sure our family has the right coverage at great rates. Highly recommend!"
We responded:
"Thank you so much for your kind words! It truly means a lot to me and my team that you've had such a wonderful experience with our office. Helping you protect your home, vehicles, and most importantly, your family is something we take great pride in. We are so grateful for the opportunity to be your insurance team and appreciate your trust and recommendation more than you know! We're always just a phone call away! -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Esperanza Rubi Reyes

October 20, 2026

5 out of 5 rating by Esperanza Rubi Reyes
"Great service and excellent customer service support, highly recommended to anyone who needs guidance on getting home insurance."
We responded:
"Thank you so much for your wonderful review and recommendation! We’re so happy to hear you had a great experience with our team. Helping our customers understand their homeowners insurance options and feel confident in their coverage is always our goal. We truly appreciate your kind words and look forward to being here whenever you need us!-Susan Zaleski, State Farm Agent, Newburgh, NY"
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Louis Asher

October 16, 2026

5 out of 5 rating by Louis Asher
"Awesome service!"
We responded:
"Thank you so much for the wonderful 5-star review! We’re so happy to hear you had an awesome experience with our team! We truly appreciate your support and look forward to continuing to provide you with great service! -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Ulysses Castillo

October 8, 2026

5 out of 5 rating by Ulysses Castillo
"Excellent Customer Support"
We responded:
"Thank you so much for your kind words and 5-star review! It means so much to us to know that our team has made a positive impression. We truly enjoy helping our customers and making every interaction a pleasant one. We appreciate you taking the time to recognize our service and look forward to being here for you for many years to come! -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Vicki Mackey

October 8, 2026

5 out of 5 rating by Vicki Mackey
"The staff is very helpful. They explain everything in detail. I recommend dealing with Susan Zaleski and her staff."
We responded:
"Thank you so much for your kind words and recommendation! We’re so happy to hear that our team has been helpful and taken the time to explain everything clearly. We always want our customers to feel comfortable, informed, and confident in their insurance decisions. We truly appreciate your support and are grateful for the opportunity to be here for you and your insurance needs! -Susan Zaleski, State Farm Agent, Newburgh, NY

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Yariel Salcedo

October 8, 2026

5 out of 5 rating by Yariel Salcedo
"Definitivamente me llevo mucha información y estaré contactando a mi agente local en Charlotte para continuar con el proceso. Gracias por recordarnos que planificar para el futuro también es una forma de amar y cuidar a nuestros seres queridos. ¡Excelente información y una energía increíble!"
We responded:
"¡Muchas gracias por sus maravillosos comentarios y sus amables palabras! Nos alegra saber que la información le ha resultado valiosa y que está dando los siguientes pasos para proteger a sus seres queridos. Planificar el futuro es, sin duda, una de las mejores formas de demostrarles a nuestras familias cuánto nos importan. Le deseamos lo mejor en el proceso que emprenderá junto a su agente local en Charlotte. ¡Gracias de nuevo por su apoyo y por formar parte de una conversación tan importante! -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Erica Brown

October 6, 2026

5 out of 5 rating by Erica Brown
"I have been with Susan’s office since I moved up to Newburgh 10 years ago and State Farm is the best insurance company I’ve ever been with. I never felt more comfortable with anyone else. Her customer service is impeccable along with all the others working in her office. Every time I call my questions and concerns are addressed and answered. I would recommend her to anyone who is looking for insurance. I have my auto and home owners insurance with them. I promise you wouldn’t want to go anywhere else. They are by far the best I’ve ever been with and don’t have any complaints."
We responded:
"Thank you so much for such a wonderful and heartfelt review! It truly means the world to me and my team to know that you’ve trusted our office for the past 10 years. We always want you to feel comfortable reaching out to us and confident that your questions and concerns will be taken care of. Your kind words about our customer service and your recommendation mean more than you know. -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Nicole C.

October 2, 2026

5 out of 5 rating by Nicole C.
"Excellent experience with Term Life!! Through the years I moved out of state and still in contact with this team they are informative and never pushy. Highly recommend!!!"
We responded:
"Thank you so much for your wonderful review and recommendation! It truly means a lot to us that even after moving out of state, you’ve stayed connected with our team over the years. We’re so glad we could provide helpful information about Term Life insurance while making sure you always felt comfortable and never pressured. We truly appreciate your continued trust in our team! -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Dyl Guzman

October 2, 2026

5 out of 5 rating by Dyl Guzman
"Ana is great! She’s always super helpful, quick to respond, and makes everything with insurance so much easier. I really appreciate how easy she is to work with and would definitely recommend her to anyone!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear how helpful and responsive Ana has been. She truly cares about making insurance as simple and stress-free as possible for our customers, and we’re lucky to have her on our team. We really appreciate your kind words and recommendation—thank you for trusting our office with your insurance needs! -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Richard Scalia

October 2, 2026

5 out of 5 rating by Richard Scalia
"I BEEN WITH THE OFFICE A VERY LONG TIME AND I AM VERY SATISFIED"
We responded:
"Thank you so much for your kind review and for being with our office for so many years! Your continued trust and loyalty truly mean a lot to us. We’re so happy to know you’ve been satisfied with the service you’ve received, and we look forward to continuing to be here for you for many years to come!-Susan Zaleski, State Farm Agent, Newburgh, NY"
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Ronald Taillepierre

October 2, 2026

5 out of 5 rating by Ronald Taillepierre
"Overall great experience. The staff is always friendly, efficient, and quick to resolve any issues or answer questions.The difference is night and day with my previous agent. Their outstanding service makes it clear I should have switched agents much sooner."
We responded:
"Thank you so much for your wonderful review! We’re so glad to hear that our team has made such a positive difference in your experience. Providing friendly, efficient service and being there to quickly answer questions or help resolve concerns is exactly what we strive for. We truly appreciate you choosing our office and trusting us with your insurance needs. We’re very happy to have you with us! -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Eric Metzger

September 30, 2026

5 out of 5 rating by Eric Metzger
"I always receive the best service from everyone at Sue's office. Thank you State Farm!!"
We responded:
"Thank you so much for your kind words! It means so much to hear that you consistently receive great service from everyone on our team. We truly appreciate your trust in our office, we are always happy to be here whenever you need us. -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Matthew Moore

September 30, 2026

5 out of 5 rating by Matthew Moore
"Great experience with everyone at this office. They are super helpful whenever we communicate"
We responded:
"Thank you so much for your wonderful review and for your kind words about our communication! We’re so glad to hear that you’ve had a great experience with everyone in our office and that our team has been helpful whenever you reach out. We truly appreciate your trust and support and look forward to continuing to be here for you! -Susan Zaleski, State Farm Agent, Newburgh, NY"
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Ashley Reyes

September 25, 2026

5 out of 5 rating by Ashley Reyes
"very lovely experience😊 everybody was very friendly and understanding about the questions i had and i was happy to be greeted upon entering"
We responded:
"Thank you so much for your sweet review! We’re so happy to hear you had such a lovely experience with our team. We always want everyone who walks through our doors to feel welcomed, comfortable, and never hesitate to ask questions. It was truly our pleasure helping you, and we look forward to seeing you again! - Susan Zaleski, State Farm Agent, Newburgh, NY
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Mike Bermudez

September 23, 2026

5 out of 5 rating by Mike Bermudez
"⭐⭐⭐⭐⭐

I have been a client of Susan Zaleski at State Farm since 2003, and throughout all these years, Susan and her office team have consistently provided outstanding service. They have helped me on numerous occasions and have always been professional, knowledgeable, responsive, and genuinely willing to go the extra mile to help.

Susan has built a great team, and whether I am dealing directly with her or one of her staff members, I have always been treated with courtesy, patience, and respect. It's reassuring to know that when I have a question or need assistance, there is a dependable team I can count on.

After more than 20 years as a client, I can confidently say that Susan and her team have earned my trust and loyalty through their dedication and excellent customer service.

I highly recommend Susan Zaleski and her entire State Farm team to anyone looking for an insurance agency that truly cares about its clients. Five stars!"
We responded:
"Thank you so much Mike, for your incredibly kind words and for trusting our office for more than 20 years! Your loyalty and support truly mean so much to me and our entire team. We’re grateful for the opportunity to be here for you throughout the years and are so happy to hear that you’ve consistently felt supported, respected, and well taken care of. Building lasting relationships with our customers is one of the most rewarding parts of what we do. Thank you again for your trust, your recommendation, and for being such a valued part of our State Farm family! - Susan Zaleski, State Farm Agent, Newburgh, NY"
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Georgina Rivera

September 23, 2026

5 out of 5 rating by Georgina Rivera
"The girls at this office are absolutely amazing! The service is always impeccable, and they greet you with a genuine smile every time you walk through the door. They are friendly, professional, attentive, and always willing to go the extra mile to make sure you feel welcomed and taken care of. You can truly tell that they care about their customers and take pride in what they do. I highly recommend this office—their wonderful attitude and exceptional service make every visit a great experience!"
We responded:
"Wow, thank you so much for such a thoughtful review! Our team truly appreciates your kind words. We always want everyone who walks through our doors to feel welcomed, valued, and well taken care of. It means so much to know that our friendly service and dedication have made such a positive impression. Thank you for trusting our State Farm office and for recommending us—we’re always happy to be here for you! - Susan Zaleski, State Farm Agent, Newburgh, NY"
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Aliyah Games

September 23, 2026

2 out of 5 rating by Aliyah Games
"Very expensive my whole family has used State Farm and we have all left"
We responded:
" Thank you for sharing your feedback. We completely understand how frustrating rising insurance costs can be. Our office has always been committed to truly caring for our customers and helping wherever we can. While we don’t determine the rates, we are always here to review your coverage, discounts, and available options to make sure you’re getting the best value possible. We genuinely appreciate our customers and would welcome the opportunity to talk with you and see how we can help.
- Susan Zaleski, State Farm Agent, Newburgh, NY"
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Cesar Perez

September 22, 2026

5 out of 5 rating by Cesar Perez
"Ana from State Farm was super helpful and knowledgeable. Definitely recommend. Got us an awesome deal on home insurance."
We responded:
"Thank you so much for the wonderful review and recommendation! We’re so happy to hear that Ana was helpful, knowledgeable, and able to assist you with your home insurance. She truly cares about making sure our customers feel comfortable and confident with their coverage. We appreciate you choosing our State Farm office and look forward to being here for you for many years to come! - Susan Zaleski, State Farm Agent, Newburgh, NY
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yvonne urena

September 22, 2026

5 out of 5 rating by yvonne urena
"Been with them a few years, friendly staff, and great communication."
We responded:
"Thank you so much for the 5-star review! We truly appreciate you being with our office over the years. It means a lot to hear that our team has been friendly and has provided great communication. We’re grateful for your continued trust and look forward to being here whenever you need us! - Susan Zaleski, State Farm Agent, Newburgh, NY"
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Harry Freeborn

September 21, 2026

5 out of 5 rating by Harry Freeborn
"We’ve been with Sue Zaleski & her team for 25 years & their attention to my family and I is exceptionally personal and family oriented."
We responded:
"Thank you so much for your kind words and for trusting our office for 25 years! It truly means so much to me and my team to have been able to serve you and your family for all these years. We’re grateful for your loyalty and for allowing us to be there for your family’s insurance needs. - Susan Zaleski, State Farm Agent, Newburgh, NY
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